Terms & Conditions

1. Acceptance of Terms

By browsing this website, creating an account, placing an order, or using any services provided by Alora Radiance, you confirm that you have read, understood, and accepted these Terms & Conditions. These terms apply to every visitor, customer, and registered user of our website.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and purchase products. By using our website, you represent that all information provided by you is accurate and complete.

3. Products & Services

We strive to display accurate descriptions, pricing, colors, and product images. However, actual product appearance may vary due to lighting, screen settings, or manufacturing variations. Product availability is subject to stock, and we reserve the right to discontinue or modify any product without prior notice.

4. Pricing

All prices displayed on our website are subject to change without prior notice. While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors, cancel orders affected by incorrect pricing, or refuse service where necessary.

5. Orders & Payments

When placing an order, you agree that:

• All information submitted is accurate.
• You are authorized to use the selected payment method.
• Orders are subject to acceptance and verification.
• We may cancel or refuse an order if fraud or suspicious activity is detected.
• Payment must be successfully completed before order processing begins.

6. Shipping & Delivery

Estimated delivery times are provided for convenience only and may vary due to weather conditions, courier delays, holidays, or other unforeseen circumstances. Alora Radiance is not responsible for delays caused by third-party logistics providers once the package has been dispatched.

7. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Products must meet the eligibility requirements stated in that policy before any refund or replacement request can be approved.

8. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. Any activity performed through your account will be considered your responsibility. Notify us immediately if you suspect unauthorized access to your account.

9. Prohibited Activities

Users agree not to:

• Use the website for illegal or fraudulent purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Copy or reproduce website content without permission.
• Interfere with website functionality or security.
• Misrepresent personal identity or payment information.

10. Intellectual Property

All website content including logos, graphics, images, text, product descriptions, designs, source code, and trademarks are the property of Alora Radiance unless otherwise stated. Unauthorized copying, modification, or distribution is strictly prohibited.

11. Limitation of Liability

Alora Radiance shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, products, or services. Users access and use the website at their own risk.

12. Disclaimer

Our website and products are provided on an "as available" basis. While we strive for accuracy, we do not guarantee that all information, descriptions, pricing, or website functionality will always be error-free or uninterrupted.

13. Third-Party Services

Our website may include links to third-party websites or services, including payment gateways, social media platforms, and shipping providers. We are not responsible for the policies or content of those external services.

14. Termination

We reserve the right to suspend or permanently terminate access to our website without notice if we believe a user has violated these Terms & Conditions or engaged in fraudulent or unlawful activity.

15. Changes to Terms

We may revise these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date. Continued use of the website after changes have been posted constitutes acceptance of those changes.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in your operating jurisdiction. Any disputes arising from these terms shall be subject to the appropriate courts having legal jurisdiction.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our customer support through the Contact Us page available on the Alora Radiance website. We will respond to your inquiries as soon as reasonably possible.